In addition, first-time online grocery shoppers accounted for 41% of online grocery shoppers. The COVID-19 pandemic greatly accelerated the growth of online grocers, and in the first few months of the pandemics online grocery shopping increased by 300%. The online ordering is done through e-commerce websites or mobile apps.
Online grocery delivery services are available throughout Europe, Asia and North America, mostly in urban centers. Brick-and-mortar supermarkets that have built internet channels to better service their clients are known as online grocers. There is usually a delivery charge for this service.
An online grocer is either a brick-and-mortar supermarket or grocery store that allows online ordering, or a standalone e-commerce service that includes grocery items.
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